Privacy Policy for DhanPe Retailer App

Effective Date: 01-09-2024

At DhanPe, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the data you provide to us when you use our DhanPe Retailer App for mobile recharge and AEPS (Aadhaar Enabled Payment System) services.

1. Information We Collect

Personal Information

When you register and use our app, we may collect the following personal information:

• KYC Data: Name, address, date of birth, and other identification details as required for Know Your Customer (KYC) compliance. 
• Contact Information: Phone number and email address.

Location Data

We may collect location information when you use our app to provide location-based services. This data may include:

• GPS coordinates
• 
  

We may also collect information about how you interact with our app, including:

• Device information
• IP address
• App version
• Transaction history

2. How We Use Your Information

We may use the information we collect for various purposes, including:

• To verify your identity and complete KYC requirements.
• To provide mobile recharge and AEPS services.
• To improve our app and enhance user experience.
• To communicate with you regarding your account and services.
• To comply with legal obligations and protect our rights.

3. Disclosure of Your Information

We may share your information in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in operating our app and providing services (e.g., payment processors).
• Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal requests.

4. Security of Your Information

We take the security of your information seriously and implement reasonable measures to protect it from unauthorized access, disclosure, alteration, or destruction. 

5. Your Rights

You have the right to:

• Access your personal information and request corrections if necessary.
• Withdraw consent for processing your information, subject to legal obligations.
• Request the deletion of your personal information, where applicable.

To exercise these rights, please contact us using the information provided below.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date. We encourage you to review this policy periodically for any changes.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

DhanPe Customer Support
Email: support@dhanpe.co / dhanpe2020@gmail.com
Phone: 91 96322 74376

Thank you for using DhanPe Retailer App. Your privacy is important to us, and we appreciate your trust in our services.